Research documents

bankcardTo promote activities that will increase consumer protection, awareness and understanding, we need to understand the situation and perspective of consumers. To do this, the Panel commissions its own research, and uses the research of others to understand consumer behaviour and perceptions and identify its own priorities, as well as influencing the FCA's consumer priorities.

All Research documents are PDF documents and require Adobe Acrobat Reader to view them. Download Adobe Acrobat Reader.

Contact us

Need to contact us? Note: It is not possible to take up individual problems or always respond to comments individually.

See our contact details