You can access the Panel's other research papers below in chronological order.

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Are customers in closed life funds being treated fairly? Raising the bar for advice, administration, communications and governance.

Research report prepared by The Pensions Institute, Cass Business School and IFF Research Ltd. September 2007.

Executive Summary of Financial Promotions research

Assessing FSA's effectiveness

A report from Fod Barnes, an independent consultant, commissioned by the Consumer Panel as an input into its own thinking on how to assess the effectiveness of the Financial Services Authority. The report does not necessary reflect the views of the Panel

Advice and Information Briefing Paper

Please note that this briefing paper was produced for the Panel by an independent consultant in September 2001. As such, it does not necessarily reflect the views of the Panel (or of the FSA) and may now be out-of-date in some respects.

For example, on 12 December 2001, Her Majesty’s Treasury announced that the FSA was to become responsible for the regulation of both mortgage advice and general insurance broking; and a Consultation Paper on Polarisation was published by the FSA on 14 January 2002.

Direct selling of financial products: Market overview

Report for the Financial Services Consumer Panel by Jonquil Lowe of JTL Financial Research

Mortgage working paper

Desk study on mortgage problems