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Our Work  /  Press Releases

The Panel's press releases are listed below, with the most recent at the top. To help locate a release on a specific topic, the search facility on this page will search only the press releases.
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date title
16 Jul 08 OFT report on personal current accounts – response from Financial Services Consumer Panel
24 Jun 08 Financial Services Consumer Panel Annual Report published
19 Jun 08 TSC report on regulation of with-profits’ inherited estates – Consumer Panel response
5 Jun 08 Consumer Panel response to Competition Commission on PPI

29 Apr 08 Consumer Panel welcomes progress on FSA Retail Distribution Review
24 Apr 08 Consumer Panel calls on banks to accept judicial decision on bank charges

10 Apr 08 FSA right to appeal against Tribunal decision on Fox Hayes to defend consumers and principles based regulation

26 Mar 08 Consumer Panel responds to Northern Rock Review

03 Mar 08 Thoresen report recognises wider benefits to consumers of money guidance
26 Feb 08 Consumer Panel welcomes Treasury Select Committee investigation into re-attribution of inherited estates of with-profits funds
19 Feb 08 Home repossessions must take account of FSA rules says Consumer Panel

4 Jan 08 Consumers resigned to getting poor advice says Panel research
18 Dec 07 Consumer Panel disagrees with FSA assessment of the risks for consumers buying private medical insurance
14 Dec 07 Consumer Panel responds to Retail Distribution Review
13 Dec 07 FSA must do more to ensure Treating Customers Fairly for reattribution of inherited estates says Consumer Panel

22 Nov 07

Banking Code Review does not go far enough says Consumer Panel
21 Nov 07 Consumer Panel reaction to FSA's waiver on handling of complaints about unauthorised overdraft charges
06 Nov 07 Treating Customers Fairly must get through to customers says Consumer Panel

22 Oct 07 Generic advice is crucial to the restructuring of financial advice in the UK says Consumer Panel

01 Oct 07 FSA announcement on compensation scheme welcomed by Consumer Panel

27 Sep 07 FSA action on with-profits welcome but could go further – Consumer Panel
26 Sep 07 FSA's latest findings on PPI show consumers still not getting fair treatment on payment protection insurance
19 Sep 07 Consumer Panel research shows improvements needed in consumer advice and governance of closed life funds
19 Sep 07 8 million policyholders unable to get advice on their closed funds says research from Consumer Panel

04 Sep 07 FSA to consult Consumer Panel before confirmation of industry guidance

30 Jul 07 EU is making life easier for firms at the expense of customers says Financial Services Consumer Panel

27 Jul 07 Consumer Panel welcomes test case on overdraft charges; but banks need to take action now to address FSA criticisms of complaints handling

13 Jul 07 Consumer Panel welcomes the appointment of Hector Sants as Chief Executive of the FSA
29 Jun 07 Consumer Panel welcomes FSA publication of study on benefits of suitability letters for consumers
27 Jun 07 Consumer Panel welcomes Retail Distribution Review, but still believes FSA may need to end commission

25 June 07 Consumer Panel questions FSA on balance of benefits compared to costs of regulation
19 June 07 Consumer Panel to pursue regulatory issues from European Parliament report on Equitable Life
18 June 07 Consumer Panel challenges the FSA to end commission bias
9 May 07 Contracting out of the additional state pension – higher risk consumers need to know their potential loss
4 May 07 Research shows consumers need a better understanding of the risks to their money in financial savings and investment
4 Apr 07 Consumer Panel gives cautious welcome to FSA revision of plans for listing rules for offshore firms
20 Mar 07 Compensation for consumers will be strengthened by new FSA proposals
26 Feb 07 FSA decision on RU64 is good news for consumer protection
26 Feb 07 FSA plans would give foreign firms an easy ride at expense of UK investors
15 Jan 07 Consumer Panel welcomes Treasury action on generic financial advice
06 Dec 06 Consumers like using mortgage endowment claims firms – research shows

03 Dec 06 Research reveals the cost of using your home to provide extra income in retirement

30 Sep 06 New home finance regulation will not protect consumers sufficiently, says Consumer Panel
27 Sep 06 Mortgage regulation getting better for consumers
19 Jul 06 Fundamentals of "Treating Customers Fairly" principle still lacking in many financial services firms
12 Jul 06 FSA must take firmer action on financial advertising
29 Jun 06 Information on mortgages still needs improving
28 Jun 06 Benefits of financial services regulation must not be lost in debate on costs
21 Jun 06 Consumer Panel publishes 2005-06 Annual Report
26 May 06

Consumer Panel welcomes FSA delay on RU64 Rule.
30 Mar 06 FSA mystery shopping again exposes problems in financial services selling
10 Feb 06 'Caveat Emptor' and consumer responsibilities European proposals threaten UK consumer rights
08 Feb 06 Removal of FSA rule would open up new pensions mis-selliing warns Consumer Panel

06 Feb 06

European proposals threaten UK consumer rights

25 Jan 06 DTI Consumer Voice consultation

21 Nov 05 Panel wins clarification on FSA regulation of SIPPs from April 2006

04 Nov 05

Pan-European Consumer Summit held in London
20 July 05 Consumers don’t know what they get from their advisers says Consumer Panel
12 June 05 Consumer Panel highlights need for continuing strong regulation by the FSA

24 May 05

FSA research finds major problems for consumers buying equity release
31 Jan 05 Consumer advice must be key to future savings report from Pensions Commission says Consumer Panel
18 Jan 05 Consumer Panel response to Legal and General vs FSA Judgement

13 Jan 05 Consumers beware - of gaps in new insurance regulation
14 Dec 04 FSA must protect all consumers under new general insurance regulations
18 Jun 04 Consumer protection must be at the heart of FSA's new simplified selling regime

12 Jun 04 FSA should push financial services companies to take more responsibility for the way they treat consumers.

15 Apr 04 Treasury proposals open up new risks for consumers - response to HMT consultation on high net worth and sophisticated investors.

11 Mar 04 Consumer Panel welcomes Treasury Committee report into Endowment Mortgages
22 Dec 03 New FSA rules are a recipe for confusion
09 Dec 03 Response to FSA announcement on latest Sandler research results
02 Dec 03 Industry still not doing enough about endowment mortgages
04 Nov 03 Treasury review must not undermine Financial Ombudsman Service

15 Jul 03 Consumer Panel says 'no' to second-class consumer protection
14 Jun 03 Consumer Panel sets out four key messages for FSA to consider for consumers during next year
08 Apr 03 Government proposals will not help consumers to save safely - says Consumer Panel
17 Mar 03 Consumer Panel welcomes FSA move to plug gap for consumer compensation
27 Jan 03 FSA's spending priorities for next year raise hopes for increased consumer protection
24 Jan 03 Consumer Panel calls for review of law on financial advertising
16 Dec 02 Consumer Panel welcomes FSA warning on precipice bonds and calls for swift enforcement action
29 Nov 02 FSA should drop ‘middle way’ and instead beef up consumer protection for execution-only mortgages
25 Nov 02 Consumer Panel welcomes FSA moves to clarify time bar for mortgage endowment complaints
29 Oct 02 Panel welcomes clear choice for consumers in paying for financial advice
10 Jul 02 No voice for consumers in European securities regulation
09 Jul 02 Consumer Panel says Sandler proposals put more pressure on consumer
10 Jun 02 Consumer Panel calls for centrally-funded advice service accessible to all
20 May 02 Panel calls for FSA to build on consumer agenda
07 May 02 Market reforms won't work without more consumer advice and protection
23 Apr 02 Banks must make more effort to help low income consumers
16 Apr 02 Consumer Panel calls on Government to ensure free financial advice is given to all when buying annuities
12 Dec 01 Consumer Panel welcomes extension of FSA regulation to mortgage advice and insurance brokers
17 Oct 01 Consumer Panel welcomes Baird Report on Equitable Life and calls for quick action to close gaps in consumer protection
26 Sep 01 Panel supports drive for improvements in regulatory regime on use of past performance data
31 Aug 01 Equitable inquiry’s remit to ‘look back as far as is necessary’ is good news for consumers of financial services
18 Jun 01 Financial Services Consumer Panel gets its legal teeth
14 Jun 01 Financial Services Consumer Panel welcomes FSA stand on mortgage information
05 Jun 01 Action needed to banish the ‘money myths’ among inexperienced customers finds the Financial Services Consumer Panel
02 May 01 Financial Services Consumer Panel says CAT standards won’t provide a short-cut to consumer protection
05 Apr 01 Consumer Panel welcomes proposal for full regulation of long-term care insurance, but warns that CAT standards may do more harm than good
20 Mar 01 Consumer Panel Calls for FSA Regulation to Nurture Credit Unions
05 Mar 01 FSA making progress despite flawed Treasury timetable, but Consumer Panel says watchdog must act faster over financial scandals
19 Feb 01 Consumer Panel supports opening up consumer access to stakeholder pensions, but warns against jumping the gun on wider changes to polarisation
02 Feb 01 Consumer Panel calls for radical changes to information given about financial products.
12 Jan 01 Consumer Panel welcomes FSA mortgage proposals but calls for better protection for consumers paying off arrears
19 Dec 00 Proposed mortgage regulation is insufficient to protect consumers
09 Nov 00 FSA must assess polarisation changes before promoting fundamental reforms says Financial Services Consumer Panel
03 Oct 00 Consumer Panel calls for tougher action on mis-sold endowments
13 Sep 00 Consumer protection should take priority in Polarisation Review says Financial Services Consumer Panel
07 Jul 00 Survey shows women still take the back seat in financial decisions
06 Jul 00 Survey shows consumers still wary of financial products
30 Jun 00 Consumer Panel urges FSA to protect vulnerable and low income consumers from mis-buying Stakeholder Pensions
19 Jun 00 FSA needs to plan for a fundamental review of rulebook says Consumer Panel
12 Mar 00 The Financial Services Consumer Panel today launched its first Annual Report
10 Feb 00 Consumers deserve a simple and highly visible complaints service
26 Jan 00 Government compromise leaves consumers vulnerable and confused
13 Jan 00 'League Tables' will help clarify baffling financial products for consumers
18 Nov 99 Financial Services Consumer Panel warns that CAT standard mortgages are no substitute for statutory regulation
11 Oct 99 Financial Services Consumer Panel warns that stronger protection is needed now for housebuyers
09 Sep 99 The Financial Services Consumer Panel calls for a more consumer friendly Stakeholder Pension
07 Sep 99 Financial Services Consumer Panel calls for better compensation
13 May 99 Financial Services Consumer Panel welcomes proposed safeguards for buyers of pre-paid funeral plans
13 Apr 99 Financial Services Consumer Panel calls for changes to the Financial Services Bill to safeguard consumers
29 Mar 99 Financial Services Consumer Panel publishes its first public statement: views on DSS Stakeholder pension proposals