Teresa Fritz

What she does outside the Panel

Teresa is Head of Content and Product Development at MoneyVista.com, a new financial website which helps consumers manage and take control of their finances. Before joining MoneyVista Teresa was a Principal Researcher at the consumer organisation Which?, where she worked for 15 years researching and writing consumer reports on all areas of personal finance. She also worked on Which? campaigns such as endowment and payment protection mis-selling. In 2009 Teresa set up the Which? Money Helpline which offers money guidance to approximately 600,000 Which? subscribers in all areas of personal finance.

Positions held in the past

In total Teresa has more than 35 years' experience working in the financial services industry. Prior to MoneyVista and Which? Teresa worked with various financial services companies including Abbey Life, Skandia, Barclays, St James' Place and Solicitors for Independent Advice (SIFA).

Reasons for joining the Panel

Her many years as working as a consumer advocate has convinced Teresa that consumers need a strong voice working on their behalf in today's financial world. Unlike most other retail industries, the balance of power between the financial services industry and its customers is still heavily weighted in favour of the industry. Through the work of the Panel, Teresa hopes to be able to influence a shift in the balance of power, back to where it belongs.

Areas of particular interest on the Panel

Through her work on the Which? Money Helpline and MoneyVista, Teresa has a particular interest in the whole area of money guidance and empowering consumers to take control of their finances. However, she is the first to agree that consumers also need access to high quality, professional independent advice and retains a keen interest in the provision of financial advice in the post RDR world. Other areas of interest are consumer protection and redress, equity release and protection insurance.

Photographs

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