Adam Phillips

What he does outside the Panel

As well as being Chair of the Consumer Panel, Adam also Chairs the Professional Standards Committee of ESOMAR the world association for professional researchers. This group is responsible for administering and enforcing the ICC/ESOMAR ethical code for market, survey and opinion polling research. This code regulates the conduct of surveys in most countries in the world.

Adam has his own consultancy firm, Real Research, and works for a number of organisations including the European Commission.

Positions held in the past

Adam has been managing director of AGBNeilsen Media Research UK, managing director of Euroquest, deputy managing director of BMRB, managing director of Mass-Observation and CEO of Winona Research in the USA. He has also worked in Research International and Unilever.

He is a Fellow and past Chairman of the Market Research Society. Recent, non-financial sector, work includes writing the global guidelines for out of home audience measurement and revising the worldwide code on opinion polling. Adam has also been a member of the Press Complaints Commission.

Reasons for joining the Panel

Much of Adam’s career has been spent working in an area which is now known as Behavioural Economics. He applied to join the Panel because he feels that his knowledge and experience of the behaviour of people and markets is very relevant to advising the FSA on regulation and its impact on people who use the financial services industry.

Areas of particular interest on the Panel

Being Chair of the Panel involves engagement with the whole of the Panel’s work. However Adam has focused particularly on improving the effectiveness of the FCA. With its enhanced consumer protection mandate, Adam expects the FCA to build on the FSA’s recent work and introduce an era of effective consumer protection.

Photographs

Photos are available for the media to download and use. However, copyright remains with the Financial Services Consumer Panel.

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1. Adam Phillips - Docklands in background
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