Panel supports findings of new FCA research on consumer vulnerablity
The Financial Services Consumer Panel today welcomed the publication by the Financial Conduct Authority of new research on consumer vulnerability. The FCA paper confirms that there is still significant room for improvement in the way that firms deal with vulnerable consumers.
What we're doing for consumers
Here are some of the current issues that the Panel is pursuing and what weâ€™re doing about them.Current issues
2013 / 14 Annual Report
Investment Costs Discussion Paper