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Panel supports findings of new FCA research on consumer vulnerablity

The Financial Services Consumer Panel today welcomed the publication by the Financial Conduct Authority of new research on consumer vulnerability. The FCA paper confirms that there is still significant room for improvement in the way that firms deal with vulnerable consumers.

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What we're doing for consumers

Here are some of the current issues that the Panel is pursuing and what we’re doing about them.

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Annual Report

2013 / 14 Annual Report
2012/13 Annual Report

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Investment Costs Discussion Paper

Consumer Bulletin

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